Menu
Search
Basket
My Account
Welcome:
Sign In
Register
UGG Australia
Menu
Women
Men
Kids
Home
Blog
Stores
Basket
Search Catalog
Search
>
Skip to content
Welcome
Sign Into Your Existing Account
Check An Order
New Customer
More Sign In Options
Need Help?
Payment and Promotions
I forgot to enter my code at checkout, can the discount be applied?
How do I receive the 10% welcome offer discount?
Can I enter more than one promotional code?
Are my payment details safe on ugg.com/uk?
What payment methods are accepted on ugg.com/uk?
See all >
Order Enquiries
There is an item missing from my order
Can I cancel or amend my order?
When will I be charged for my order?
I received an incorrect or damaged item
The item I have ordered is out of stock, what happens now?
Where is my order?
See all >
Returns & exchanges
What is your returns policy?
How do free returns and exchanges work?
How long will it take to process my return?
Can I track my return?
Can I have a replacement returns form?
Can I return an online order to an UGG store?
See all >
Website & technical
I am having problems logging into my account
I am having problems placing an order
See all >
Products and stock
What if the style, colour or size I want is not available online?
How can I make sure I'm buying an authentic UGG product?
Why does the shoe box show a different size to the one I ordered?
What is the warranty on UGG® products?
See all >
Contact Us
By Phone
Mon-Fri: 9am - 6pm
Sat-Sun: 9am - 5pm
0808 189 0015
By Email
Email us any time, we will respond within two working days
Email us >
Contact Us
By Phone
Mon-Fri: 9am - 6pm
Sat-Sun: 9am - 5pm
0808 189 0015
By Email
Email us any time, we will respond within two working days
Powered by Zendesk