Need Help?

Do you offer a repair service?

We do not currently offer a repair service, however we realize that occasionally you may need some additional UGG® parts: laces break, dogs eat buttons, etc. To assist our customers we do hold stock of some of our most requested parts.

We do not stock all parts, but will try our hardest to fulfill your request.

If you require a replacement part, please contact customer service using the options at the bottom of this page so they can look into availability for you.

We also offer a 12 month warranty for products bought online. Please click here warranty to check our warranty conditions.