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Why does the shoe box show a different size to the one I ordered?

Labels inside our women's UGG® products and on their boxes indicate women’s UK sizes are 0.5 sizes larger. This is due to the conversion used by our US headquarters. On our website you should simply order your usual UK size; this will appear 0.5 sizes larger on the product and box labels when your order arrives. For example, if you are a UK size 6, please order a size 6 on the website but be aware the product and box labels will state 6.5.