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How can I track my order?

Our courier DPD will provide you with tracking information by email and SMS as soon as they pick up your UGG® order from our warehouse. You'll receive a one hour delivery window on the morning of delivery, plus a final 15 minute timeslot and the ability to track your driver on a map as they make their way to your door.

We are working through Black Fridays orders as quickly as we can, but due to the high volume of orders we are unfortunately unable to give you an exact delivery date. As advised, orders placed during this period can take up to 7 working days to be delivered.