Need Help?

Where is my order?

Our courier DPD will provide you with tracking information by email and SMS as soon as they pick up your UGG® order from our warehouse. You'll receive a one hour delivery window on the morning of delivery, plus a final 15 minute timeslot and the ability to track your driver on a map as they make their way to your door.

If your order is shipped with UPS you will get an email with tracking information a day before the delivery.

You can track your order with DPD  here: www.dpd.co.uk/

You can track your order with UPS here: https://www.ups.com/gb/en/services/tracking.page?loc=en_GB