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What if the style, colour or size I want is not available online?

If you've seen the style you want on our UGG® website but it's not available in your chosen colour and size, please try using the 'check store stock' button to see if it's available in one of our UGG® stores. If it's available in store, you can either reserve it online and collect from the store within 24 hours, or alternatively you can call the store, pay over the phone and have it delivered directly to your address.

If the style you want is not on the UGG® website in any colours or sizes, it may have been removed if it is no longer available for purchase. If you would like some help finding a similar style as an alternative, please contact our customer service team using the details below.