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How do free returns and exchanges work?

Your satisfaction is our priority and we hope that your order has met your expectations. If, however, you change your mind about any item ordered from UGG.com/uk for any reason, you can return it FREE OF CHARGE for an exchange or refund within 30 days of purchase, using one of these returns services:

  • Royal Mail

  • DPD Pickup Shops

  • Collect+

You’ll find full instructions on the returns form enclosed with your parcel.

Please retain the form until you have confirmed you have the right style and fit, as it needs to be enclosed with your return.