Your satisfaction is our priority and we hope that your order has met your expectations. If, however, you change your mind about any item ordered from UGG.com/uk for any reason, you can return it FREE OF CHARGE for an exchange or refund within 30 days of purchase, using one of these returns services:
DPD Pickup Shops
You’ll find full instructions on the returns form enclosed with your parcel.
Please retain the form until you have confirmed you have the right style and fit, as it needs to be enclosed with your return.
Click here Returns and Exchanges for more information about returns and exchanges
If you return an item for an exchange and the exchange requested is not available, your order will be automatically refunded.