Need Help?

The sheepskin is discolouring/discoloured. Is this covered under warranty?

No, discoloration is not covered under our warranty. The UGG® warranty applies to footwear less than one year old from date of purchase and applies to defective materials and workmanship.
 
Not covered by warranty
- Item(s) over 1 year old from date of purchase
- Normal wear and tear
- Accidental damage
- Water damage
 
Water exposure is not covered
- Sheepskin is a delicate material and is not intended to get wet.
- Products showing evidence of exposure to water are not covered under warranty.