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DELIVERY

How can I track my order?

Our courier DPD will provide you with tracking information by email and SMS as soon as they pick up your UGG® order from our warehouse. You'll receive a one hour de...

What if I'm out when delivery is attempted?

Our courier DPD will provide you with tracking information by email and SMS as soon as they pick up your UGG® order from our warehouse. You'll receive a one hour de...

What is DPD pickup?

DPD Pickup is a free delivery service which enables you to have your UGG® order delivered to your local DPD Pickup shop, it will arrive within 4 - 5 working days. Y...

Do you deliver outside the United Kingdom?

Orders placed on www.ugg.com/uk can only be delivered within the United Kingdom mainland. If you would like your order to be delivered elsewhere, please visit the f...

Will I need to sign for my parcel?

Yes, you will. Our courier DPD will provide you with a range of in-flight options on the morning of delivery via email and SMS. If you're not going to be around to ...

Delivery exclusions and exceptions

We offer Standard Delivery to most of mainland United Kingdom except postcodes beginning: AB, BF, BT1 - BT9, BT18 - BT30, BT93, FK17 to FK99, G83, GY, HS1 - HS9, IM...

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