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PAYMENT & PROMOTIONS

I forgot to enter my code at checkout, can the discount be applied?

All codes must be applied at the point of checkout and cannot be applied post purchase. 

How do I receive the 10% welcome offer discount?

The welcome code is emailed once sign up to our mailing list is complete. The code must be applied at the checkout in order for the discount to be received. Please ...

Can I enter more than one promotional code?

Only 1 promotional code can be applied per order. Please enter your code and checkout and click apply. 

Are my payment details safe on ugg.com/uk?

We protect your information using industry standard Secure Sockets Layer (SSL) technology, which encrypts the information you enter on our website. We reveal only t...

What payment methods are accepted on ugg.com/uk?

We accept Visa credit and debit cards, Mastercard credit and debit cards, American Express, PayPal, Apple Pay and Klarna. The name of our parent company is Deckers ...

I paid with Klarna Pay In 3, how does my refund work?

Please allow up to 20 working days from the date your return arrives at our warehouse for your refund to be processed. You will receive an email as soon as your re...

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