Deliveries Updates Covid - 19
Our couriers are currently operating where possible however deliveries and returns at this time may be delayed or restricted. For the most up to date information ... Read more >
How can I track my order?
Our courier DPD will provide you with tracking information by email and SMS as soon as they pick up your UGG® order from our warehouse. You'll receive a one hour de... Read more >
What if I'm out when delivery is attempted?
Our courier DPD will provide you with tracking information by email and SMS as soon as they pick up your UGG® order from our warehouse. You'll receive a one hour de... Read more >
Do you deliver outside the United Kingdom?
Orders placed on www.ugg.com/uk can only be delivered within the United Kingdom mainland. If you would like your order to be delivered elsewhere, please visit the f... Read more >
Will I need to sign for my parcel?
Yes, you will. Our courier DPD will provide you with a range of in-flight options on the morning of delivery via email and SMS. If you're not going to be around to ... Read more >
Delivery exclusions and exceptions
We offer Standard Delivery to most of mainland United Kingdom except postcodes beginning: AB, BF, BT1 - BT9, BT18 - BT30, BT93, FK17 to FK99, G83, GY, HS1 - HS9, IM... Read more >