Need Help?

Care & Cleaning

Can I put my UGG® products in the washing machine?

No, our products are too delicate to be machine washed. - Most of our products are made from sheepskin or leather, which can be ruined by water. - Never machine was... Read more >

How to use: UGG® Sheepskin Protector

UGG SHEEPSKIN PROTECTOR   1. Protect your boots and help prevent staining by treating them with the UGG Sheepskin Protector before wearing them for the first time. ... Read more >

How to use: UGG® Sheepskin Cleaner & Conditioner

UGG SHEEPSKIN CLEANER & CONDITIONER Let boots dry naturally for at least 24 hours in a cool, ventilated space. Avoid direct sunlight or heat.6. When boots are dry, ... Read more >

How can I clean and protect my leather or nubuck products?

We recommend using a trusted, third-party leather cleaner to clean your leather products. - Nubuck is a softer variety of leather. Use a cleaner specifically design... Read more >

Does UGG® offer a cleaning service?

No, we do not have any cleaning facilities or services offered at this time. If you need to clean your UGG footwear, please click here to review our care and cleani... Read more >

What is the best method to clean and protect my UGG® sheepskin?

Please follow the link below for further information; https://www.ugg.com/care-and-cleaning-instructions.html   Read more >